State Farm® Insurance Agent Cliff Ward

"Leslie has been great and when I needed to bring my Mom over to my plan she made the process seemless."

"Just switched from a Northern Virginia agent to Cliff, and the service has been excellent. Great staff and easy to work with."

"My family has been with Cliff Ward for over 20 years. The customer service has been atrocious the past few years and seems to be getting worse. I left a message for him to get back to us on a recent change to our policy and still waiting over a week for a call back and I asked to specifically speak with Cliff. I don’t think it matters that we have been long time customers, we feel like just a number at this point. I would look elsewhere first your insurance befitting choosing this one."

"I'm very happy with the service provided by Cliff Ward and his team. I can say nothing but good things about them. I've been a customer for years. Everytime I call or visit in person, everyone has been very friendly and informative. It's very easy to get in contact with them. I recently added my teenage son to the policy and Tammy was very helpful in making sure I know about possible discounts and made the process as easy as possible."

"Tammy is great! She helps me with all of my insurance needs."

"I talked to Tammy over the phone and as a college student who just bought my first car, I really appreciated how she explained everything in a way that made sense, was patient and friendly. For some reason I thought this process was going to be hard, but she made it super simple and efficient. :)"

"Very friendly office, very thorough and the coverage gets down to exactly what I need and want."

"The customer service is Outstanding 😍. The Agents are very knowledgeable, prompt, and efficient. If you have a question or problem they are always there. Definitely 5⭐️"

"Excellent service and respond quickly"

"Tammy helped me get set up today and she was exceptional. She was very patient, had Excellent communication, and was Welcomingly transparent with me. Her patience and friendliness was very commendable, especially considering how much there was to unpack with getting me set up for insurance. I had gotten a handful of quotes from different companies and no Conversation came any where close to as welcoming, transparent, understanding, and friendly as Tammy was. She was more than happy to take the time to discuss every aspect, concern I had, and answer every question I had. After all my conversations in my search for insurance I was FINALLY happy to hang up and feel comfortable and secure with my decision to go with this company and Have insurance that I can trust. Can’t recommend enough!"

"My family has been with this company since 2020, and we've always received great service! Tammy was incredibly helpful in helping me get Renter's Insurance, and personable too!"

"Davis Mears at Cliff Ward State Farm in Fredericksburg was unfailingly effective and pleasant in walking me through changing our car and house insurance after we both moved states, misplaced my passport and birth certificate, and then had a car totaled in short order. (No injury, but lots of delays and confusion trying to change residences and purchasing another car at the same time). Finally, when it came to State Farm, no drama or complications. Just a very pleasant and competent team. They are good!"

"I have been a Cliff Ward State Farm client for over a decade now and they’ve always taken care of my family and I with the utmost care and consideration. I have auto, home, and life insurance through them and just recently added my husband and his two vehicles onto my policy as well. We brought his monthly premium from nearly $400 to less than $200! I typically work with Leslie and she has taken great care of me throughout the years. Just recently I also worked with David and he was fantastic as well. I know that if I ever need anything they are just one call away which is why I would highly recommend them to anyone looking for new insurance!"

"They are always so sweet and so helpful!"

"Great service."

"The Cliff Ward team has been handling my home and auto for roughly 10 years now and I have never had anything but excellent experiences when working with them over the phone or via e-mail. Every team member (most recently Amanda) is as nice, responsive, and helpful as you could hope for and they have yet to leave a problem unsolved or question unanswered."

"Cliff Wards office and especially Tammy Rose have always been prompt on answering my questions and they've handled my issues quickly."

"We couldn't be happier with the outstanding service provided by Cliff Ward and his incredible team at State Farm! Our homeowners policy was not being renewed on our log home leaving us in a tough spot. We needed a reliable solution—fast. Cliff and his team jumped right in, providing us with competitive quotes for our home, auto, and umbrella policies in record time. Within just a few business days, they had everything sorted, and we were fully covered! The team’s professionalism, efficiency, and personable approach truly stood out. They made a stressful situation seamless and straightforward. Their commitment to excellent customer service gave us peace of mind and confidence in choosing State Farm. Highly recommended to anyone in need of top-notch insurance services! Thank you, Cliff Ward and team, for going above and beyond!"

"I've been with Cliff Ward for 13 years and the staff is amazing . Always helpful with any situation that comes up . My mother was a client for many years prior to her passing , well over 20 years and was always treated like family . Highly recommend calling his office for a quote and a pleasant experience.Tammy and Leslie are always so kind and work extra hard to answer all my questions ."

"This was my first time getting insurance, and State Farm made the whole process so easy and stress-free. Everyone was super helpful, especially Tammy—she's amazing! She answered all my questions and made sure I understood everything. I feel really confident with my choice, and I don’t plan on switching insurances anytime soon. Highly recommend!"

"I’ve been a State Farm customer for many years and they’ve never let me down. Thank you for all the help!"

"We have had Cliff Ward Insurence for over 25 years. We have been beyond impressed with their professionalism, kindness and service/protection. Thank you all for all that you do for us! ❤️"

"They always have great customer service and pleasant demeanor. It is great to work with them."

"The people in this office is amazing to work with also happy to help. That is why when I moved from Fredricksburg to Midlothian I did not change agents."

"Cliff Ward and staff are very helpful! They have handled my insurance needs for over 20 years!"