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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen

April 21, 2025

5  out of  5
rating by Stephen
"Great service."
We responded:
"Stephen, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Cliff"
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Sam K

April 16, 2025

5  out of  5
rating by Sam K
"The Cliff Ward team has been handling my home and auto for roughly 10 years now and I have never had anything but excellent experiences when working with them over the phone or via e-mail. Every team member (most recently Amanda) is as nice, responsive, and helpful as you could hope for and they have yet to leave a problem unsolved or question unanswered."
We responded:
"Sam, I am fortunate to work with such an awesome group. My agency is honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you. Cliff"
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Rachel McCarter

April 15, 2025

5  out of  5
rating by Rachel McCarter
"Cliff Wards office and especially Tammy Rose have always been prompt on answering my questions and they've handled my issues quickly."
We responded:
"Rachel, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Cliff"
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Steve & Bobbi Canup

April 15, 2025

5  out of  5
rating by Steve & Bobbi Canup
"We couldn't be happier with the outstanding service provided by Cliff Ward and his incredible team at State Farm! Our homeowners policy was not being renewed on our log home leaving us in a tough spot. We needed a reliable solution—fast. Cliff and his team jumped right in, providing us with competitive quotes for our home, auto, and umbrella policies in record time. Within just a few business days, they had everything sorted, and we were fully covered! The team’s professionalism, efficiency, and personable approach truly stood out. They made a stressful situation seamless and straightforward. Their commitment to excellent customer service gave us peace of mind and confidence in choosing State Farm. Highly recommended to anyone in need of top-notch insurance services! Thank you, Cliff Ward and team, for going above and beyond!"
We responded:
"Steve and Bobbi, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Cliff"
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Chris Danos

April 14, 2025

5  out of  5
rating by Chris Danos
"I've been with Cliff Ward for 13 years and the staff is amazing . Always helpful with any situation that comes up . My mother was a client for many years prior to her passing , well over 20 years and was always treated like family . Highly recommend calling his office for a quote and a pleasant experience.Tammy and Leslie are always so kind and work extra hard to answer all my questions ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you and your family with all of your insurance needs. If there is anything else we can do to help, please let us know! Cliff"
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Nicole

April 4, 2025

5  out of  5
rating by Nicole
"This was my first time getting insurance, and State Farm made the whole process so easy and stress-free. Everyone was super helpful, especially Tammy—she's amazing! She answered all my questions and made sure I understood everything. I feel really confident with my choice, and I don’t plan on switching insurances anytime soon. Highly recommend!"
We responded:
"Nicole, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Cliff"
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Steve C

April 3, 2025

5  out of  5
rating by Steve C
"I’ve been a State Farm customer for many years and they’ve never let me down. Thank you for all the help!"
We responded:
"Steve, Thank you for the 5-star review. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Cliff"
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Jennifer Caddell

March 25, 2025

5  out of  5
rating by Jennifer Caddell
"We have had Cliff Ward Insurence for over 25 years. We have been beyond impressed with their professionalism, kindness and service/protection. Thank you all for all that you do for us! ❤️"
We responded:
"Thank you for the great review of my State Farm office! I'm thrilled to know you had a positive experience with my State Farm team. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs for years to come. "
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William Blanchard

March 21, 2025

5  out of  5
rating by William Blanchard
"They always have great customer service and pleasant demeanor. It is great to work with them."
We responded:
"Thank you for the nice review. I am glad we could provide you a great experience with a smile. Cliff"
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Brenda Fitzgerald

March 11, 2025

5  out of  5
rating by Brenda Fitzgerald
"The people in this office is amazing to work with also happy to help. That is why when I moved from Fredricksburg to Midlothian I did not change agents."
We responded:
"Brenda... Thank you for taking the time to share your thoughts. My agency team is awesome and loves to help our customers. We look forward to helping you with all your insurance needs in the future. Cliff"
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K C890

February 6, 2025

5  out of  5
rating by K C890
"Cliff Ward and staff are very helpful! They have handled my insurance needs for over 20 years!"
We responded:
"Thank you for reviewing my State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Britney Schlegel

January 4, 2025

5  out of  5
rating by Britney Schlegel
"I recently bought a car and needed to get car insurance. I immediately knew I was going to work with this office even though I moved out of the area. They have worked with my mom basically her entire life and have been nothing but kind to her. So I knew this experience was going to be great. I called and spoke with David to start my car insurance process and he was phenomenal. He was able to answer all of my questions and get me the coverage I needed; but, the experience didn’t end there. David was also able to assist me with adding my husband’s car to my policy too, which provided me with the multi car discount. The team at the Fredericksburg State Farm office is top notch and I would recommend them to anyone any day."
We responded:
"Britney, Thank you for the 5-star review. David and the rest of my team are amazing. I am very fortunate to work with a group of individuals who genuinely care about the needs of others. Enjoy 2025! Cliff"
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Diane Christopher

January 1, 2025

5  out of  5
rating by Diane Christopher
"Tammy at Cliff Ward State Farm is awesome! Very friendly and knowledgeable! I have been with State Farm now for 34 years and wouldn’t want any other insurance company!"
We responded:
"Diane.... Thank you for taking the time to write a review of my agency. I am glad your experience with my team was awesome. Have a Happy and Safe New Year. Cliff"
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Tracey Rodenberger

December 18, 2024

5  out of  5
rating by Tracey Rodenberger
"Moved to Virginia recently and needed to transfer insurance and I could not have picked a better staff. Tammy was extremely helpful and amazing to work with."
We responded:
"Welcome to Virginia! Thank you for the nice review. I am glad we could help you with your insurance needs and look forward to providing you the amazing service you deserve. Cliff"
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David Mears

August 5, 2024

5  out of  5
rating by David Mears
"The team at Cliff Ward's State Farm office has always been helpful and professional. I have been with them for over 20 years and would recommend them to anyone needing insurance for their car, home, boat, Life."
We responded:
"Thanks David. We look forward to helping you for another 20 years!!!"
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Will Alvarez

July 8, 2024

5  out of  5
rating by Will Alvarez
"I’ve experienced nothing but great things with this specific branch. Tammy was phenomenal help and took the time to make sure I was taken care of. Tammy is an incredible asset to this company and I hope she continues to thrive in her career."
We responded:
"Thanks Will. Tammy and the rest of the team are fantastic and do a great job helping our State Farm clients. I am glad your experience with my agency met your expectations. Enjoy the summer! Cliff"
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Richard Lay

June 20, 2024

5  out of  5
rating by Richard Lay
"They go out of their way to help you"
We responded:
"Thank you for the nice comments. We also appreciate all the years you have allowed us to provide you Good Neighbor State Farm service! "
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Quentin Smith

May 30, 2024

5  out of  5
rating by Quentin Smith
"Our State Farm office always goes above and beyond to take car of all of your families needs, especially as we grow. I have been a State Farm customer for 22 years and this office has been the best at helping us out."
We responded:
"Quentin, Thank you for the nice review and letting us handle your insurance needs over the years. When I read the reviews, I am amazed how fast time has gone. Wow - 22 years! Again, thank you for your loyalty to State Farm and my agency. "
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Jim Hatch

May 10, 2024

5  out of  5
rating by Jim Hatch
"Spoke with Amanda today and as always I was 110% satisfied with my interactions with Cliff Ward State Farm Insurance Office. This group is amazing to work with! Highly recommended them for all of your insurance needs."
We responded:
"Thank you for the nice review. I will relay your comments onto Amanda. She is amazing to work with on a daily basis and a great asset to my agency. We are fortunate to have her on our team."
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Eric Torelli

April 4, 2024

5  out of  5
rating by Eric Torelli
"Their office is friendly and competent from my perspective as I've changed addresses and vehicles. They helped me to get an appointment at the DMV when I needed one. I haven't had to make a claim yet so I can't speak to that aspect."
We responded:
"Thank you for taking time to review your experience with my agency. I will share your feedback with my team members. Please let us know if we can provide any additional help with your insurance needs. Thank you again. Cliff"
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Paul

March 4, 2024

5  out of  5
rating by Paul
"Awesome to deal with for any insurance needs! Highly recommended office!"
We responded:
"Thanks Paul for the great review! "
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Joel Johnson

March 4, 2024

5  out of  5
rating by Joel Johnson
"The people at this office are extremely helpful and promot in their responses. I'm one to ask a ton of questions and Amanda, who I have been most recently working with, has been awesome. Very quick responses and made the process very simple. They were honest and didnt push anything, just provided me the info. Ive loved working with this office over the years and they have always been the most affordable (and i do a lot of research and price comparison). In this case we moved my wife over from usaa to bundle our home and auto to save over $700/year while giving my wife higher benefits and lower deductibles on her car insurance. No brainer."
We responded:
"Hi Joel. Thank you for the awesome review. I am glad my team was able to help you and your wife with your insurance needs. I am even happier we could save you $700!!!"
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Christopher Johnston

February 26, 2024

5  out of  5
rating by Christopher Johnston
"I’ve had the most wonderful experience with the people at Cliff Ward’s State Farm office. Everyone I’ve encountered in the office or over the phone have been knowledgeable, friendly, and professional. I highly recommend them to anyone who isn’t a terrible person."
We responded:
"Thank you for the great review and recommendation. I am glad your experience with my team was wonderful. The entire team take great pride in their work and helping customers meet their insurance needs. "
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Thomas Gates

February 23, 2024

5  out of  5
rating by Thomas Gates
"Great office to work with! When I called to get a quote I was lucky enough to work with Tammy Rose! Tammy has been outstanding from day 1. She was very thorough in helping me find the right policy and saving me money at the same time. I was coming from Geico who was just charging me an astronomical amount of money each month for absolutely nothing. Tammy literally cut my costs in half each month. Thank you Tammy for being an awesome agent."
We responded:
"Thanks for the great review of my agency. My team is committed to helping you with all your insurance needs. I am also glad we could provide you great coverage and save you some money. Cliff"
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harry y

February 16, 2024

5  out of  5
rating by harry y
"Started with this office under the leadership of Mr Mike B. He insured our Jeep CJ-7 when no one else would due to the risks of the vehicle and our inexperienced youth. Long time ago but these folks have demonstrated the same level of concern, compassion to fulfill our insurance needs. Now my usual go to Lady Mrs Kim is retiring which is bitter sweet as She has given outstanding service for me and mine. We hope, pray She will be blessed going forward and already Ms Amanda has said She is trying to fill very large shoes but has already been wonderful as well..... HFY"
We responded:
"Hi Harry, Thank you for the nice review! I haven't seen Mike recently, but will let him know that you say hi when I do. It is great to hear that we have been able to continue to provide the great level that you have known over the years. Cliff "